Return/cancellation and Refund Policy


Any product kept in its original form of packing, tags, bills and condition will be entitled to be exchanged or returned if the customer deems so.

IONEF (Skyrunway Pvt Ltd) allows its customers to return faulty products, damaged products, mistake in order or mismatch in size (whatever the reason may be) All items must be exchanged or returned within 12 days of receipt of the good.


ANY DISTRIBUTOR OF COMPANY WANTS TO CANCEL THEIR DISTRIBUTOR LICENCE , SHOULD HAVE TO SUBMIT WRITTEN APPLICATION WITH SIGNATURE OR MAIL BY APPLICATION FROM REGISTER E-MAIL ID(info@ionef.com ) OF COMPANY AND DISTRIBUTOR HAVE TO MENTION THEIR VALID REASON FOR CANCELLATION. IN CASE OF CANCELLATION OF DISTRIBUTORSHIP, STOCK WILL BE RETURNED BY THAT DISTRIBUTOR .COMPANY WILL DEDUCT 30% COST OF RETURNED STOCK AND THEN THEIR JOINNING WILL BE CANCELLED. ALL THE ABOVE POLICY OF CANCELLATION OF DISTRIBUTORSHIP AND RETURN OF STOCK IS APPLICABLE FOR 30 DAYS FROM DATE OF INVOICE. DISTRIBUTORSHIP LICENCE WILL BE RENEWED AFTER 365 DAYS OF YOUR JOINNING DATE. DISTRIBUTORSHIP LICENCE WILL BE CANCELLED PERMANANTLY AFTER 730 DAYS OF YOUR JOINNING DATE , IF NO ANY PURCHASE OR SALE NOT DONE FROM YOUR ID.